Demand Responsive Transport

Demand Responsive Transport (DRT) adjusts the transport service to the needs of the customer. In current practice, two main forms of DRT are observed:

  • DRT for special groups, such as the ADA paratransit in the USA. This is parallel transit to the conventional transit services.
  • DRT in areas of low-demand and rural areas. This is implemented in Europe and Australia, usually as an alternative to conventional services that have excessive subsidy requirements.

DRT services usually require pre-booking. The ITS applications handle the booking and reservation functions, the passenger assignment, the day-to-day operations, and the downstream administrative processes (highly relevant, as most DRT services require financial support).

The DRT Applications also have high potential for use in developing world paratransit services, but to date there are no known instances of such use.

The Demand Responsive Transport cluster consists of five Applications:

  • Booking and Reservations
  • Traveller assignment
  • Route optimisation
  • Customer pick-up/drop-off management
  • Revenue recovery and administration management