Credits and acknowledgements
World Bank
Ajay Kumar
Sam Zimmerman
OP Agarwal
IBIS Transport Consultants
Brendan Finn
Ian Barrett
Owen O’Reilly
Website
Roberto Battista
Stanislav Cmakal
Case Studies:
Dublin
Brendan Flynn, Dublin Bus
Donal Keating, Dublin Bus
Florence
Claudia Binazzi, ATAF
Giorgio Ambrosino, MemEX
Izmir
Mr Turgay Akkaya, ESHOT
Ms Güliz Ӧztürk, KentKart
Prince William County
Eric Marx, PRTC
Doris Chism, PRTC
Zurich
Rolf Spring, VBZ
Nelson Carrasco, ETH-Zurich
Johannesburg
Eric Mathebula, Johannesburg Roads Agency
Lisa Seftel, Johannesburg Roads Agency
Mysore
Umesha Babu, KSRTC
CG Anand, KSRTC
Accra
Samson Gyamera, Centre for Urban Transportation
Cebu
Colin Brader, ITP
Sri Lanka
WAC Weerasekera, National Transport Commission