Traveller Information
Users of bus services need travel information at three different stages:
- When they are considering their options about how to travel
- To plan a specific bus journey, before they travel
- During the bus journey, while waiting for a bus, while they are on a bus, or during transfers
Bus Operators have long provided a wide range of information such as timetables, signs information at bus stops and terminals, and information call centres. ITS Applications extend the traditional information in three main ways:
- Electronic information channels, including internet and personal mobile devices
- Real-time information
- Computer-assisted information searches
The core principle of ITS-supported Traveller Information is that information is provided “anytime, anywhere”.
The Traveller Information cluster consists of nine Applications:
- Traveller information on PC/Internet
- Traveller information on phones/PDAs
- Real-time information at stations/terminals
- Real-time information at bus-stops
- Real-time information in vehicles
- Vehicle-stop announcement
- Dynamic journey planners
- Alert services
- Emergency/incident advice