Transport Functions
-
Strategic Context Level
-
Planning context
-
General service characteristics
Description of general service characteristics, within the Strategic Context Level
-
Sector funding and cost recovery
Sector funding and cost recovery issues, within the Strategic Context Level
-
Economic regulation
Economic regulation issues, within the Strategic Context Level
-
Role of public and private sectors
Public and private sector issues, within the Strategic Context Level
-
Institutional framework
Institutional framework issues, within the Strategic Context Level
-
Prioritization of Public Transport
Prioritization of Public transport, within the Strategic Context Level
-
-
Tactical Planning Level
-
Network and modal planning
Network and modal planning issues, within the Tactical Planning Level of Transport Functions.
-
Service planning and specification
Service planning and specification, within the Tactical Planning Level of Transport Functions.
-
Service contracting and management
Service contracting and management, within the Tactical Planning Level of Transport Functions.
-
Fares policy setting
Fares policy issues, within the Tactical Planning Level of Transport Functions.
-
External communications
External communication issues, within the Tactical Planning Level of Transport Functions.
-
-
Service Delivery Level
-
Vehicle and crew scheduling
Vehicle and crew scheduling functions, within the Service Delivery Level of Transport Functions.
-
Preparation of vehicles for duty
Preparation of vehicles for duty, within the Service Delivery Level of Transport Functions.
-
Performance of service delivery
Performance of service delivery, within the Service Delivery Level of Transport Functions.
-
Control
Control of service delivery, within the Service Delivery Level of Transport Functions.
-
Management of incidents
Incident management function, within the Service Delivery Level of Transport Functions.
-
Fares collection
Fare collection function, within the Service Delivery Level of Transport Functions.
-
Traveler information
Traveler Information function, within the Service Delivery Level of Transport Functions.
-
Customer services
Security and customer service functions, within the Service Delivery Level of Transport Functions.
-
-
General Support Level
-
Traffic and demand management
Traffic and demand management issues, within the General Support level of Transport Functions.
-
Public transport priorities
Public transport priority issues, within the General Support Level of Transport Functions.
-
Operations control center
Operations control center issues, within the General Support Level of Transport Functions.
-
Systems payment management
System payment management issues, within the General Support Level of Transport Functions.
-
Vehicle maintenance
Vehicle maintenance issues, within the General Support Level of Transport Functions.
-
Fleet renewal
Fleet renewal issues, within the General Support Level of Transport Functions.
-
Environmental program
Environmental issues, within the General Support Level of Transport Functions.
-
Infrastructure maintenance
Infrastructure maintenance issues, within the General Support Level of Transport Functions.
-
Operator enterprise management
Operator enterprise management issues, within the General Support Level of Transport Functions.
-
Operator collective management
Operator collective management, within the General Support Level of Transport Functions.
-
Human resource and development
Human resource and development issues, within the General Support Level of Transport Functions.
-
ICT and ITS system support
ICT and ITS system support issues, within the General Support Level of Transport Functions.
-
-
Statistical Analysis Level
-
Legal and service compliance
Legal and Service Compliance issues, within the Statistical Analysis Level of Transport Functions.
-
Financial accounting and reporting
Financial accounting and reporting functions, within the General Support Level of Transport Functions.
-
Consumption monitoring
Consumption monitoring issues, within the General Support Level of Transport Functions.
-
Incident analysis
Incident analysis function, within the General Support Level of Transport Functions.
-
Public Transport Functions
You need to read this section of the toolkit if you wish to analyze the performance of your passenger transport system, and identify which ITS Applications could be implemented to improve it. If you already know which ITS Applications are of interest to you, go directly to that section of the toolkit.
The planning of any ITS program should respond to clearly-stated needs of the transport authority and / or operator. All of the key policy-makers and senior managers of the transport authority and / or transport operator need to be involved at every stage, but especially at the project formulation stage. This analysis of transport functions is designed to assist the stakeholders in identifying the priority areas for development of their urban passenger transport system, and whether there are ITS applications that can assist in that process. The system has been disaggregated to five levels for this purpose: Strategic Context; Tactical Planning; Service Delivery; General Support; and Statistical Analysis.
Within each of these levels, the potential role of ITS has been identified and appropriate applications identified. In each case, the advantages of an ITS led approach to development have been identified and cautions presented as to any adverse implications.
The functional model represents every aspect of the planning and operation of an urban passenger transport system, but not all will be applicable in each city depending on the institutional framework and the role of the public and private sectors. Where the system is operated by para-transit, many of the functions will not be formalized but will be carried out in an ad hoc manner not amenable to an ITS program.
The Transport Functions are structured in five levels as follows: