Legal and service compliance

Legal and Service Compliance

Description / objective

The principal functions identified in relation to legal and service compliance relate to complying with drivers’ hours and rest period regulations, and meeting service contract conditions such as schedule adherence (including total kilometers operated and hours of operation. An allied function would be the provision of evidence in the investigation of criminal offenses on board vehicles or in / near stops and terminals.

ITS applications

These primary processes can be facilitated through in-vehicle data capture of driver hours, and operations management of schedule adherence and service-contract compliance. Security systems involving vehicle and facility surveillance equipment with infinite loop digital video recorders can provide evidence of offenses in their respective localities.

Advantages and cautions

Data generated through these applications and technologies can assist operator management in meeting its obligations. However, if the relevant regulator or transport authority has a right of data access, they can also provide hard evidence of any non-compliance and incriminate the operator accordingly. Video evidence of any offense needs to be down-loaded before it is over-written in a loop recorder, and the image quality appropriate to operational control may well not prove to be sufficient for formal identification of the offender.