Ticket validation conciliation

Validation of travel documents is important in verifying that legitimate travel is being undertaken and that the value of the validated travel has been correctly deducted from the tickets or passes and correctly recorded. The validation processes may be complex where several operators are involved. It may arise from on-board validation by the crew [either manually or by a machine], or from on-vehicle or off-system free-standing validators.

The purpose of the validation is to identify the vehicle, route and operator involved in the travel undertaken and of the value of that travel. This information is then used both as routine management information data on travel activities as well as for revenue allocation purposes. It can also be used for verification of payments related to travel undertaken by concessionary pass holders.

Allied to the method of validation is the creation of robust audit trails that routinely track the correct allocation of revenues accrued to the various service providers.