Fare Collection Procedures

Identification of correct fare to be paid
Brief Introduction of the Identification of Correct Fare to be Paid section, with links to the four sub-sections
- Information at terminal or stop
  
  Presentation of issues relating to Information at Terminal or Stop, within the Identification of Correct Fare to be Paid section.
- Information on the vehicle
  
  Presentation of issues relating to Information on the Vehicle, within the Identification of Correct Fare to be Paid section.
- Information remote from the service
  
  Presentation of issues relating to Information Remote from the Service, within the Identification of Correct Fare to be Paid section.
- Demand-responsive transport
  
  Presentation of issues relating to Demand Responsive Transport , within the Identification of Correct Fare to be Paid section.
Off-board travel payment systems
Brief Introduction of the Identification of Off-Board Travel Payment section, with links to the seven sub-sections
- Sales agency and reward
  
  Presentation of issues relating to Sales Agency and Reward, within the Off-Board Travel Payment Systems section.
- Point and method of ticket sale
  
  Presentation of issues relating to Point and Method of Ticket Sale, within the Off-Board Travel Payment Systems section.
- Ticketing medium
  
  Presentation of issues relating to Ticket Medium, within the Off-Board Travel Payment Systems section.
- Stored-value products
  
  Presentation of issues relating to Stored Value Products, within the Off-Board Travel Payment Systems section.
- Other payment validation media
  
  Presentation of issues relating to Other Payment Validation Media, within the Off-Board Travel Payment Systems section.
- Value charging to media
  
  Presentation of issues relating to Value Charging to Media, within the Off-Board Travel Payment Systems section.
- Periodic passes
  
  Presentation of issues relating to Periodic Passes, within the Off-Board Travel Payment Systems section.
On board travel payment systems
Brief Introduction of the Identification of On-board Travel Payment Systems section, with links to the four sub-sections
- Ticketless, crew cash collection
  
  Presentation of issues relating to Ticketless Crew Cash Collection, within the On-Board Travel Payment Systems section.
- Ticketless, fare-box cash collection
  
  Presentation of issues relating to Ticketless Farebox Cash Collection, within the On-Board Travel Payment Systems section.
- Pre-printed tickets
  
  Presentation of issues relating to Preprinted Tickets, within the On-Board Travel Payment Systems section.
- Tickets printed at point of issue
  
  Presentation of issues relating to Tickets Printed at Point of Issue, within the On-Board Travel Payment Systems section.
- Stored-value products
  
  Presentation of issues relating to Stored Value Products, within the On-Board Travel Payment Systems section.
On-board travel payment location
Brief Introduction of the Identification of On-Board Travel Payment Location section, with links to the five sub-sections
- At entry, to driver
  
  Presentation of issues relating to Payment at Entry to Driver, within the On-Board Travel Payment Location section.
- At entry, to static conductor
  
  Presentation of issues relating to Payment at Entry to Static Conductor, within the On-Board Travel Payment Location section.
- During travel, to roving conductor
  
  Presentation of issues relating to Payment during Travel to Roving Conductor, within the On-Board Travel Payment Location section.
- At exit, to driver or conductor
  
  Presentation of issues relating to Payment at Exit to Driver or Conductor, within the On-Board Travel Payment Location section.
- At entry or exit, with direction of travel
  
  Presentation of issues relating to Payment at Entry or Exit linked to Direction of Travel, within the On-Board Travel Payment Location section.
Point of fare validation
Brief Introduction of the Identification of Point of Fare Validation section, with links to the four sub-sections
- At terminal or stop barrier
  
  Presentation of issues relating to Payment at Terminal or Stop Barrier, within the Point of Fare Validation section.
- On-board vehicle, off-board sale
  
  Presentation of issues relating to Validation On-Board Vehicle following Off-Board Sale, within the Point of Fare Validation section.
- On-board vehicle, at point of sale
  
  Presentation of issues relating to Validation On-Board Vehicle at Point of Sale, within the Point of Fare Validation section.
Verification of correct fare at alighting
Brief Introduction of the Identification of Verification of Correct Fare at Alighting section, with links to the three sub-sections
- On-board vehicle, manned
  
  Presentation of issues relating to Fare Verification On-board Vehicles by Crew, within the Verification of Correct Fare at Alighting section.
- On-board vehicle, machine
  
  Presentation of issues relating to Fare Verification On-board Vehicles by Machine, within the Verification of Correct Fare at Alighting section.
- At terminal or stop barrier
  
  Presentation of issues relating to Fare Verification at Terminal or Stop Barrier, within the Verification of Correct Fare at Alighting section.
Revenue protection processes
Brief Introduction of the Identification of Revenue Protection Processes section, with links to the nine sub-sections
- Managing evasion
  
  Presentation of issues relating to Managing Evasion, within the Revenue Protection section.
- Passenger evasion
  
  Presentation of issues relating to Passenger Evasion, within the Revenue Protection section.
- Crew peculation
  
  Presentation of issues relating to Crew Peculation, within the Revenue Protection section.
- Passenger / inspection collusion
  
  Presentation of issues relating to Passenger/Inspection Collusion, within the Revenue Protection section.
- Passenger / crew collusion
  
  Presentation of issues relating to Passenger/Crew Collusion, within the Revenue Protection section.
- Crew / inspection collusion
  
  Presentation of issues relating to Crew/Inspection Collusion, within the Revenue Protection section.
- Crew / machine repairer collusion
  
  Presentation of issues relating to Crew/Machine Repairer Collusion, within the Revenue Protection section.
- Penalty fares and application
  
  Presentation of issues relating to Penalty Fares and Application, within the Revenue Protection section.
- Criminalization of offences
  
  Presentation of issues relating to Criminalization, within the Revenue Protection section.
System security management
Brief Introduction of the Identification of System Security Management section, with links to the four sub-sections
- Securing cash arising from sales
  
  Presentation of issues relating to Securing Cash Arising from Sales, within the System Security Management section.
- Management of ticketing media
  
  Presentation of issues relating to Management of Ticketing Media, within the System Security Management section.
- Management of fare sales equipment
  
  Presentation of issues relating to Management of Fare Sales Equipment, within the System Security Management section.
- Management of electronic security
  
  Presentation of issues relating to Management of Electronic Security, within the System Security Management section.
Revenue reconciliation
Brief Introduction of the Identification of Revenue Reconciliation section, with links to the four sub-sections
- Ticket sales consolidation
  
  Presentation of issues relating to Ticket Sales Consolidation, within the Revenue Reconciliation section.
- Ticket validation conciliation
  
  Presentation of issues relating to Ticket Validation Conciliation, within the Revenue Reconciliation section.
- Communications
  
  Presentation of issues relating to Communications, within the Revenue Reconciliation section.
- Revenue reconciliation
  
  Presentation of issues relating to Revenue Reconciliation, within the Revenue Reconciliation section.

The collection and protection of passenger revenues involve a number of procedures that are carried out on a routine operational basis. These procedures vary in detail from city to city, but the common elements and their variations are explored in this chapter. Selection of the most appropriate option will depend on the Fare Collection Objectives and Practices that have been determined earlier.